Customer/Public

The protection of confidential information is important to us and we want to ensure your information stays private. This site will help you understand the State of Iowa’s encrypted email solution, gSecureMail.

To ensure the confidentiality of private information sent via email and comply with privacy regulations, we use the email encryption service - gSecureMail. GSecureMail is integrated within Iowa’s Google Mail and is provided by ZixCorp, the leader in email encryption services, and is used by the vast majority of State government.  The SecureMail offering can be triggered in your Google Mail by using specific keywords as well as content scanning such as looking for social security numbers.

This easy-to-use email protection makes it seamless for you to receive, read and reply to all encrypted email communication sent to you.

If you are an existing ZixCorp customer, you do not need to do anything. Email is securely sent between our organizations and delivered directly to your inbox.

If you are not currently a ZixCorp customer, you will receive confidential email through the Secure Message Center.

For quick reference to the GSecuremail Inbox, please bookmark this website: https://gsecuremail.iowa.gov/.

For Customer Support, please visit https://help.iowa.gov to open a ticket.