Register Account

When we send you an encrypted message, you receive a notification email with instructions on how to open the message. The notification message arrives in your email Inbox. You select Open Message in the notification to go to the Secure Message Center and view your email.

You must go through a one-time registration process. Enter in a password, re-enter password, and click "Register".

Note: Make sure you follow the Password Rules.

A confirmation email will be sent to your email address.  

Open confirmation email and click on the link to activate your password/account.

Click "Activate".

You have successfully activated your new password/account.  Click "Continue" to return to sign In page. 

Enter in your email address and newly created password.  Then click "Sign In".

Now inside the GSecuremail inbox.  Open message to read and reply.

For Customer Support, please visit https://help.iowa.gov to open a ticket.