Reset Password

Access the GSecuremail dashboard by going to this link or open the GSecuremail you received in your inbox.

If you don't remember your password, click the "Reset" button under the Forgot your Password. 

Enter in the email address you registered with password, re-enter password, and click "Reset".

Note: Make sure you follow the Password Rules.

A confirmation email will be sent to your email address.  

Open confirmation email and click on the link to activate your password/account.

Click "Activate".

You have successfully activated your new password/account.  Click "Continue" to return to sign In page. 

Enter in your email address and newly created password.  Then click "Sign In".

For Customer Support, please visit https://help.iowa.gov to open a ticket.