Receiving Email

When we send you an encrypted message, you receive a notification email with instructions on how to open the message. The notification message arrives in your email Inbox. You select Open Message in the notification to go to the Secure Message Center and view your email.

Option 1: Don't have a GSecuremail - State of Iowa Government Account

You must go through a one-time registration process or if you have an account log into your account with your account credentials.

Option 2: Have a GSecuremail - State of Iowa Government Account. 

Enter in your password and click "Sign In".  If you don't remember your password, click the "Reset" button under the Forgot your Password.  

After you register and sign in, your message opens and you can view the message details and reply.

For Customer Support, please visit https://help.iowa.gov to open a ticket.